Client Experience Desk
We value your feedback
Submit a complaint, query, compliment or feedback. Our Client Experience team will respond within 24 hours on business days.
Response within 24 hours
Confidential & secure
WhatsApp: 079 233 9779
Submit Your Enquiry
Prefer WhatsApp?
Chat directly with our Client Experience Desk for immediate assistance.
Chat on WhatsApp079 233 9779 · Mon–Fri 08:00–16:30
Response Times
- Complaints8 business hours
- Queries24 business hours
- General Enquiries24 business hours
- Compliments48 business hours
MINC Financial Services (Reg: 2017/539456/07)
FSP 51068 · NCR NCRCP22194
All submissions are handled in accordance with POPIA.