Frequently asked questions
Everything you need to know about MINC loans, funeral cover, and our services.
Short-Term Loans
How much can I borrow?
MINC offers short-term loans from R500 to R8,000, subject to affordability assessment and credit profile.
What are the requirements to apply?
You need a valid South African ID, proof of income (payslip), an active bank account (3 months statements), and a contact number. You must be employed and earning a regular salary.
How long does approval take?
We aim to review all applications within 1 business day. Once approved, funds can be disbursed same day.
What is the repayment period?
Repayment terms are typically 1 to 6 months, depending on the loan amount and your affordability. A consultant will discuss the best option for your situation.
Is MINC registered with the National Credit Regulator?
Yes. MINC Financial Services is a registered credit provider with the NCR (NCRCP22194) and operates fully in compliance with the National Credit Act.
Will applying affect my credit score?
A soft inquiry is run during application assessment. If you consent to a full credit check, this may reflect on your credit report. Your consent is required before any check is performed.
Can I apply if I am blacklisted?
Applications are assessed on a case-by-case basis. Being listed does not automatically disqualify you, but your credit profile and affordability will be considered.
General
Where is MINC located?
Shop 162, Oriental Plaza, Hill Street Mall, Randburg. We also assist clients remotely via WhatsApp and email.
What are your operating hours?
Monday to Friday: 08:00–16:30. Saturday: 09:00–13:30. Closed on Sundays and public holidays.
How do I contact MINC?
Loans: WhatsApp 072 058 4134. Funeral Cover: WhatsApp 072 457 6544. Client Experience: 079 233 9779. Or visit us at the Oriental Plaza, Randburg.
How is my personal information protected?
MINC processes personal information in accordance with the Protection of Personal Information Act (POPIA). Your data is never sold to third parties. See our POPIA Notice for full details.
How do I submit a complaint?
You can submit a complaint via our online complaints form on this website, via WhatsApp, or by visiting our branch. We aim to resolve all complaints within 5 business days.
Still have questions?
Our team is ready to help. Reach out on WhatsApp or visit our branch.